Troy Hotel London, London - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

68-70 Queensborough Terrace, London, United Kingdom, W2 1RT

Troy Hotel, a 3-star property in Westminster Borough, features a 24-hour front desk, business center, and meeting facilities. The smoke-free hotel includes a microwave in the common area, TV lounge, and complimentary WiFi throughout.

Modern Room Amenities

Troy Hotel offers 33 modern rooms equipped with flat-screen Freeview TVs, safes, and coolers. Each accommodation includes tea/coffee facilities and complimentary WiFi.

Breakfast and Bar

A complimentary continental breakfast buffet is served weekdays from 7:30 AM to 8:30 AM. The property features a lounge bar, with numerous cafes and restaurants in the immediate vicinity.

Business Services Available

The hotel provides fully equipped conference facilities and a business center. Guests can access tour/ticket assistance and dry cleaning services.

Central Transit Hub

Located 11 minutes from Hyde Park and Kensington Gardens, Troy Hotel is within 10 minutes' walk to Queensway, Lancaster Gate, and Bayswater stations. A direct bus route to Heathrow Airport runs on Bayswater Road.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room with 1 Single Bed

Max:

1 person

9 m²

Bed options:

1 Single bed

Shower

Heating

room details

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King Room

Max:

2 persons

12 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Standard Twin Room

Max:

2 persons

12 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Center

London 2.5 mi

Airports

London City (LCY) 12.2 mi

London Heathrow (LHR) 15.2 mi

Train

Paddington Station3000 ft

Metro stations

Queensway Tube700 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Housekeeping
Dry cleaning
Tours/Ticket assistance
Grocery shopping service

Business

Fax/Photocopying

Children

Cribs

Spa & Leisure

Leisure/ TV room

Room features

Heating
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

68-70 Queensborough Terrace, London, United Kingdom, W2 1RT

Map view

street view

68-70 Queensborough Terrace, London, United Kingdom, W2 1RT

City landmarks

Parks

Hyde Park

1.2 mi

Garden

Buckingham Palace

2.0 mi

Museums

Victoria and Albert Museum

1.4 mi

Museums

Science Museum

1.2 mi

Museums

Natural History Museum

1.3 mi

Marylebone Rd

Madame Tussauds London

1.5 mi

Parks

Kensington Gardens

2600 ft

87-135 Brompton Rd

Harrods

1.2 mi

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

2.9 mi

Museums

The British Museum

2.6 mi

Events

Royal Albert Hall

5100 ft

Monuments and Landmarks

The Albert Memorial

4400 ft

Gallery

Wallace Collection

1.4 mi

Praed St

Paddington Tube

3700 ft

Art object

Sherlock Holmes Museum

1.4 mi

Westbourne Grove

4300 ft

Museums

Design Museum

1.4 mi

LondonEngland

Bayswater Tube

2700 ft

Museums

Apsley House

1.5 mi

Monuments and Landmarks

Peter Pan Statue

2300 ft

Parks

Holland Park

1.3 mi

Oxford Street

1.7 mi

Great Central House

Marylebone Tube

1.6 mi

Store

Kensington High Street

1.0 mi

Fountains

Princess Diana Memorial Fountain

4500 ft

London W2England

Notting Hill Gate Tube

5100 ft

Museums

Leighton House Museum

1.5 mi

Nearby

Palace

Kensington Palace

1500 ft

Kensington Gardens

Elfin Oak

1500 ft

Restaurants

Taza Kebab House

1200 ft

Bayswater 35A Queensway

Pat's Cafe

1100 ft

19 Leinster Terrace

Restaurant 40's

1300 ft

40 Queensway

Waffle House London

1000 ft

21 Queensway

Amorino Queensway

1100 ft

21 Queensway

Normah's

1200 ft

Normahs 23-25 Queensway Queensway Market

Tuk Tuk Thai Noodle Bar

1400 ft

54 Queensway

Fentons Bayswater

900 ft

127 Bayswater Road

The Waffle Factory

1600 ft

58 Queensway

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and would happily stay again

6.2/10

Nice

Rooms

6.6

Location

9.0

Service

6.6

Dining

6.0

3.5/5 based on 691 reviews

#630 of 1,196 hotels in London based on Tripadvisor

Edward

United Kingdom, March 2025

7.4/10

My stay at Troy Hotel in London was pretty good overall. The location near Hyde Park was a huge plus, making it easy to explore. However, the room was quite small and a bit dated. Though it was clean and the staff were friendly, I did encounter some issues with the Wi-Fi and a few minor room amenities.

Rooms

6.0

I found my room to be small but tidy. Comfortable enough for a solo traveler. However, if I had been with someone, I might have wanted a larger space. The shower was also quite compact.

Service

9.0

The staff at the hotel were exceptionally polite and helpful. They went out of their way to assist me, making my check-in smooth and answering questions about nearby attractions.

Location

8.0

The location was excellent. Just a block from the Queensway tube station, which made getting around London super easy. Plus, there were plenty of restaurants and shops within walking distance.

Dining

6.0

Breakfast offered a basic selection. While it wasn't extensive, it included bread, cereals, and coffee. I would have liked a bit more variety, though.

Facilities

7.0

Housekeeping did a good job maintaining cleanliness. Additionally, facilities like dry cleaning and grocery shopping assistance were available, which added convenience to my stay.

Nathaniel

United Kingdom, February 2025

7.2/10

I had a mixed experience at Troy Hotel. The location was great, just a stone's throw from Hyde Park, making it super easy to explore the area. However, the room left a lot to be desired—my mattress was uncomfortable and noisy, and the air quality was stuffy. The breakfast was pretty standard, nothing too exciting, but it did the job to start my day.

Rooms

6.0

The room was clean but quite small, and the bed felt cheap. I had a hard time getting good sleep due to the uncomfortable mattress and noise from the surroundings.

Service

7.0

The staff was generally nice but lacked a friendly vibe. I found their willingness to help to be somewhat hit or miss.

Location

9.0

Location-wise, it's hard to beat being so close to Hyde Park and the tube station. It made getting around London really convenient.

Dining

6.0

Breakfast was basic and not particularly exciting, but it had enough options to fill me up in the morning.

Facilities

5.0

They had some decent facilities like housekeeping and free WiFi, but I really wished the elevator was in working condition during my stay.

Rowan

United Kingdom, January 2025

5.2/10

I recently stayed at the Troy Hotel, which I found to be a blend of positives and negatives. The location near Hyde Park was fantastic and made exploring London easy. However, the breakfast was somewhat basic, and the shower in my compact bathroom wasn't ideal for larger individuals. Overall, while the hotel had its shortcomings, the central location and cleanliness made it a decent place for my stay. ✨

Rooms

8.0

My single room was reasonable in size and clean. The shower was strong, but the bathroom felt quite compact.

Service

7.0

I encountered helpful staff during my stay, though there were moments when the front desk was unstaffed.

Location

10.0

The hotel's location is excellent, right next to Hyde Park and close to tube stations for easy access to London.

Dining

6.0

Breakfast was decent but not a highlight. Selection was limited and remained the same each day.

Facilities

7.0

Housekeeping was efficient, but the Wi-Fi could be improved as I faced some connectivity issues.

Hudson

United Kingdom, December 2024

5.6/10

My stay at the Troy Hotel was a mix of good and frustrating moments. The location near Hyde Park was fantastic, and the staff were generally welcoming. However, I faced some troubles with my room amenities and check-in process that took some shine off my experience.

Rooms

6.0

The room was clean and modern, but it was a bit small. I felt like I was balancing on the edge of my shower due to its tight space. I also struggled with the limited number of electric outlets, which made charging my devices quite tricky.

Service

5.0

While the staff were friendly and helpful during my stay, I experienced a frustrating check-in process due to technical problems. It left me waiting longer than I would have liked without any communication from the reception.

Location

9.0

The location was a major highlight for me. Being close to both Kensington Gardens and major tube stations made it very convenient to explore London. I could easily access shops and dining options nearby, which was a plus.

Dining

7.0

I found the continental breakfast to be satisfactory. It was self-service with a decent variety, but I did wish there were some more cooked options available to liven it up. Still, it helped start my day well enough.

Facilities

5.0

The facilities felt a bit dated and in need of some repair. The Wi-Fi was generally reliable, but I did encounter some frustrations with my room's amenities, like the shower’s temperature inconsistency which made for a somewhat challenging experience.

Kevin

United Kingdom, December 2024

6.4/10

My stay at Troy Hotel was quite a mix. The location near Hyde Park was perfect for exploring London, but I faced some challenges. While the room was clean and had decent amenities, I encountered issues like uncomfortable bedding and a less-than-stellar breakfast experience.

Rooms

7.0

The room was a reasonable size and generally clean, but I found the mattress a bit worn. Lighting over the desk could have been better, too.

Service

5.0

The staff seemed a bit indifferent. Check-in was quick, but the breakfast crew lacked enthusiasm and responsiveness when I requested additional items.

Location

9.0

The location was a major highlight. Just a couple of minutes' walk to Hyde Park and close to tube stations made it easy to get around.

Dining

5.0

Breakfast was basic and not very inspiring. A limited selection of rolls and hard-boiled eggs left me wanting more, and the atmosphere felt rushed as staff cleared the area promptly at 9:30.

Facilities

6.0

I appreciated the room amenities like the fridge and kettle. The Wi-Fi was mostly reliable, but I did find myself plugging and unplugging devices due to limited outlets.